Privacy policy

Updated: May 2025

Onestop Advisers Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently, securely, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

This policy explains how we collect, use, and protect your personal information when you interact with us or visit our website.

  1. Who We Are

We are a UK-based management consulting business providing professional services to individuals and organisations.

  • Business Name: Onestop Advisers Ltd.
  • Legal Status: Limited Company
  • ICO Registration Number:
  • Contact Email: info@onestopadvisers.com
  • Registered Address: 102 Kings Chase, East Molesey, England, KT8 9DQ
  1. What Personal Data We Collect

We may collect and process the following personal data:

  • Name and job title
  • Business email address
  • Business phone number
  • Company name and address
  • Any personal information voluntarily provided through our contact form, emails, or meetings

We do not collect sensitive personal data (e.g., health information, race, religion) unless explicitly required and consented to.

  1. How We Collect Your Data

We collect data when you:

  • Fill out a contact form on our website
  • Email or call us directly
  • Connect via LinkedIn or other social media platforms
  • Become a client or request a proposal
  • Subscribe to a newsletter (if offered)
  1. How We Use Your Personal Data

We use your data for the following purposes:

  • To respond to your enquiries
  • To provide our consulting services
  • To manage client relationships
  • To send invoices and manage payments
  • To comply with legal obligations (e.g., record-keeping for tax purposes)
  • To improve our website and services

We do not sell your personal data to any third parties.

  1. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – where you’ve given clear permission (e.g., newsletter signup)
  • Contract – where processing is necessary to deliver our services
  • Legal obligation – for accounting and tax purposes
  • Legitimate interests – such as running and growing our business, provided this does not override your rights
  1. How We Store and Protect Your Data
  • Data is stored securely in password-protected systems and encrypted cloud services.
  • We keep your data only as long as necessary for the purposes for which it was collected, or as required by law.
  • We take reasonable steps to protect against loss, misuse, unauthorised access, or disclosure.
  1. Third Parties

We may share your data with trusted third-party service providers (e.g., accounting software, cloud storage, email hosting) who process data on our behalf under strict confidentiality and data protection terms.

We do not transfer personal data outside the UK unless adequate safeguards are in place.

  1. Cookies

We use cookies on our website to enhance functionality and analyse traffic. Non-essential cookies (e.g., Google Analytics) are only used with your consent. You can manage cookie preferences via our cookie banner or in your browser settings.

For full details, see our Cookie Policy.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure (“the right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the ICO

To exercise any of these rights, contact us at info@onestopadvisers.com

  1. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website. If significant changes are made, we will notify you directly where appropriate.

  1. Contact Us

If you have any questions about this policy or how your data is handled, please contact info@onestopadvisers.com